Enrollment Coordinator

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Position Overview

About Code:You

At Code:You, we empower individuals to transform their lives through high-quality, accessible technology education. By offering hands-on training in coding, data analysis, and cloud technologies, we open the door to rewarding careers in tech for diverse learners.
Job Summary

Job Summary

The Enrollment Coordinator is responsible for guiding prospective students through the enrollment process and supporting them throughout their journey at Code:You. This role involves engaging with potential students through SMS, phone, email, and in-person interactions while also implementing strategies to promote student retention and success.

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key responsibilities

Student Recruitment and Outreach:

• Proactively reach out to prospective adult students using SMS, phone, email, and in-person meetings to provide information about Code:You’s programs.
• Educate people through individual conversations, webinars, in-person presentations, and more about what the program involves and what is needed to be successful
• Respond promptly to inquiries from interested individuals, offering guidance on program details, requirements, and benefits.
• Build and nurture relationships with potential students to ensure a positive enrollment experience.

Enrollment Support:

• Assist prospective students in completing applications, providing clear instructions, and answering questions.
• Ensure all required documentation is submitted accurately and on time.
• Follow up with applicants regularly to keep them informed of their application status.
• Lead information sessions about the process of getting started on the program

Retention Strategies:

• Partner with program mentors and support staff to monitor student progress and engagement.
• Maintain regular contact with enrolled students via check-ins (SMS, email, or calls) to address concerns, celebrate milestones, and provide encouragement.
• Identify students at risk of disengagement and proactively connect them with resources, including mentors, academic support, and career counseling.
• Develop and implement student engagement activities such as virtual or in-person events, group study sessions, and networking opportunities.
• Collaborate with the marketing team to share success stories and testimonials that motivate current students.

Event Coordination and Representation:

• Represent Code:You at community events, career fairs, and information sessions to promote program offerings.
• Organize and host enrollment events, such as open houses, workshops, or one-on-one consultations, to engage with prospective students.

Data Management and Reporting:

• Maintain accurate and up-to-date records of student inquiries, applications, communications, and retention metrics in the CRM system.
• Track and analyze enrollment and retention metrics, providing regular reports to the Operations Manager.

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qualifications

• Bachelor’s degree or equivalent experience in education, marketing, communications, or a related field is a plus.
• 2+ years of experience in student recruitment, admissions, or customer/student success roles.
• Strong interpersonal skills and the ability to connect with individuals from diverse backgrounds.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills, with attention to detail.
• Proficiency in CRM platforms, GSuite, and communication tools (SMS, email platforms, etc.).
• Passion for education, technology, and helping individuals achieve career success.

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Work Schedule and location

Schedule

• 40 hours per week
• Flexible work environment (remote/in-person hybrid opportunities)
• Hybrid work. Regular in-person meetings with our Eastern Kentucky partners are required, but remote work is available when no travel or meetings are ongoing
• Must have a valid driver’s license and reliable transportation for travel within the region

Benefits

• Flexible schedule
• Paid time off
• Health, dental, vision, and life insurance
• 401(k) retirement plan

Application Details

• Application Deadline: February 14, 2025
• Equal Opportunity Employer: Code:You is committed to diversity and inclusion.
• Screening Requirements: Criminal background check

If you are passionate about empowering learners and building inclusive tech communities, we’d love to hear from you! Please use the form below to apply today.